Periods have altered and its incredibly unfortunate. BTW – Our flight to Madrid was with Iberia plus the expertise was the complete reverse! The plane was brilliant, cleanse and modern day as well as the food choices have been appetizing and also the attendants have been aware about foods substances. Definitely it can be done proper!
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There is a middle aged African American woman with a short hair Slash and Eyeglasses at your Philadelphia Airport area who refused to offer me her comprehensive identify Once i asked for it as a consequence of her despicable Mind-set. She finally informed me her title was “D†and hid her title badge as she stated this. “D†does not are worthy of a job in consumer service and especially not in the top quality sign in location exactly where I encountered her. As I rushed previous the extensive TSA line into the self service ticketing counter with only forty minutes right until my flight departed I was happy to discover there was a free kiosk. I began to retrieve my reservation and midway as a result of this process “D†walked approximately me and mentioned “This is for top notch travellers only†I looked up from your screen perplexed mainly because there wasn’t any indicator or indicator which the kiosks ended up firstclass kiosks and additionally I wondered how “D†knew I had been or was not firstclass and why she would make this kind of an assumption. I replied “Excuse me?†“D†condescendingly stated “These kiosks are for top notch travellers onlyâ€.
American Airlines has the worst purchaser service of all airlines I've used in my 63 yrs. My wife’s anniversary earrings have been stolen outside of her suitcase on June 20, 2013 and Shopper service has REFUSED to Get hold of us again right after reporting the thief the day it occurred.
I flew from Orlando to Dallas to Las Vegas yesterday and After i got household and unpacked, I seen considered one of my goods was missing from among my checked baggage.It absolutely was a shaving package which was in the zippered pocket on the skin of the bag. I identified as shopper service in Las Vegas and was explained to there's nothing they can do.
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Ps I also mailed a complaint to this AA through their wed site and made an effort to take care of this difficulty And that i never got a response. Just One more fictitious match supplied you by American
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In lieu of a repeat of this, it seems the weather needs to be viewed nearer. There exists as of now a 80% probability of rain, storm, probable twister outbreaks.
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I'm astonished at the lack of customer service at American Airways. I had been a flight attendant for 30 a long time and took good pride in the schooling I gained from American. Over a current vacation I watched a passenger and agent argue about which just one was ruder. There isn't any apparent enforcement of grooming guidelines anywhere in the corporation.
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